CONTRACT | BUILD/REMODEL PROCESS | ASID # 1937837
The first step, getting acquainted. Whenever possible, before starting a contract job, we chat. We set up a time to talk and discuss the work at hand. It is especially helpful if your architect and/or builder is present for a discussion. This helps me get a clear understanding of your needs, ideas and expectations and is meant to simply introduce ourselves and discuss the work to be done. I find this casual meeting ensures there is a good fit between client and designer and helps to set the stage for the work at hand. For long distance projects or multiple parties, emailing photos and a few phone calls can serve the same purpose.
From there, contract projects are completed in four steps, split into two phases:
INTERIOR DESIGN PLAN PRESENTATION
PROCUREMENT / PRODUCTION
I visit your site. The consultation is our chance to learn about you and is, in many ways, a Q&A about you and your space. You'll need to be prepared to share your expectations and goals and even, for continuity, share areas that may not be part of the design. I inquire about color, fabric, materials, finishes, furniture styles and other preferences. I listen carefully, take notes, measurements and photos and will make a final walk-through of the space alone to ensure all points of reference have been captured. The consultation usually takes two to three hours, no design advice is given at this time.
INTERIOR DESIGN PLAN PRESENTATION
With a successful consultation complete the design process begins and a custom interior design plan is developed. Using the photographs, notes and measurements made during the consultation; paint colors, fabrics, finishes, furniture, flooring, artwork, rugs, window and wall coverings, lighting fixtures and accessories are selected. CAD architectural floor plans, custom window treatments and cabinetry are rendered when necessary. Typically, within a few weeks a complete body of samples and representations is assembled for a presentation. At the presentation I help you conceptualize your new space. You'll experience proposed materials and review floor plans in order to visualize a finished product. The presentation is an open exchange of ideas and opinions and your likes and dislikes are necessary to refine what will ultimately become your new space.
At this time, prices are presented for each specific item (side table, sofa, window treatment, rug, etc.) that I recommend and minimum purchase amounts to achieve your desired look are discussed. I work hard to ensure that my pricing is competitive and fair. My prices are freely given and we invite their comparison.
Please remember that the presentation is a dialogue and your questions are welcome. If you do not like something, for example a fabric or furniture style, I will adjust the plan to suit your preferences. I work out of the Boston Design Center with access to the largest resource libraries in the nation, so modifications to your proposal can be made to your liking - I promise! I am usually accurate in my choices, but I will make changes and provide options until you are delighted with your plan. Your satisfaction is my priority!
With a complete presentation you are invited to analyze my concepts, options, prices. When you are ready to move forward, with your permission, it's on to Phase II!
PROCUREMENT / PRODUCTION
With your permission I'll begin Procurement and Production. I will tightly manage your project to ensure top quality and reasonable time frames. Again, to your satisfaction. Two site visits are available in this phase for construction management, when necessary. With all materials available we move to the final step -- Installation.
I ask that you allow an entire day alone in your space to be creative. With the exception of paint, carpet, wallpaper, and custom building my team will work to do everything in the same day. We hang draperies, place furniture and accessorize the environment. For example, let's say that in the dining room you ordered a dining set, bar cabinet, artwork and draperies. We would bring those items in and place your other furniture and accessories.
About "extras": When sourcing a job I look high and low and usually find extra items that we know will shine in your space! At the install our goal is to leave you with a beautiful, finished and balanced environment and as a result we will leave you with anything necessary to complete the space. If there are any "extras" on your job we leave you with pricing and you have two days to decide what, if anything, you decide to to return. You are under no obligation to keep any extras, our goal is simply to ensure that we give you a beautiful, finished space.
I am proud of the relationships I've built and ask that you call us with any questions about our process:
Phase I, CONSULTATION & INTERIOR DESIGN PLAN PRESENTATION
One Area Design Fee - $2,499 for Consultation, Plan Development, Presentation, and 30-Day Plan Refinement period. Payment due at the initial Consultation, fee may be adjusted for multiple areas.
Minimum purchase and deposit - A deposit/retainer of $10,000 is due on the day of the presentation and minimum purchase requirements are established.
PROCUREMENT / PRODUCTION & INSTALLATION
When a client approves the design plan and initiates ordering, 50% of the approved contract price is due. The $10,000 deposit/retainer from Phase I is applied to the approved design plan cost. The remaining approved contract balance is due prior to Installation - no later than one week before Installation day.
Hourly Fees - Client changes or alterations following their 30-Day Plan Refinement period are billed at $75/hour design rate. The Refinement period begins the day of the client's Presentation. A management fee of $55/hour is billed for any site visits requested for projects in progress outside of the two available in a standard project.
Out-of-town Travel Expenses - ANNE NELSON INTERIOR DESIGN assists clients with homes up and down the east coast. Additional expenses associated with staff travel and the transportation of finished goods (furniture, accessories, etc.) for homes/interiors located more than 100 miles outside of Boston, MA or Tampa, FL are billed to the client on a cost/ reimbursal basis. Every effort is made to keep these costs to a minimum. For these instances there are four categories of expense: Transportation of design staff (airline flights, rental vehicle, etc.), Lodging, Meals, Transportation costs for finished goods (ex. furniture, accessories).